A marketing, branding, and customer experience podcast sponsored by BrightSign

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Latest Episodes

The Creative Model Is Broken. What Comes Next?

Creative teams face constant pressure to move faster while working with tighter budgets. As the demand for content grows, brands need a creative process that gives str...

The Competitor Obsession Trap

Watching competitors is smart. Letting every campaign, product launch or viral post derail your marketing strategy is not. In this episode, Brian and Laura unpack the ...

Personal Attention in an Automated World: Why Human Connection Still Wins Marketing

Customers are drowning in messages, and most brands are responding by sending more. But breaking through is not always about being louder, faster, or more personalized...

Back to Office, Remote, Hybrid: What Does It Mean for Marketing Culture?

Return to office is back in the spotlight, but for marketing teams, the real question is bigger than where people sit. It’s about trust, creativity, collaboration, and...

The Customer Experience Gap: What Brands Promise vs. What Customers Remember

Every brand says it cares about customer experience, but customers remember what actually happens, not what the campaign promised. This episode of Prose + Comms: Engag...

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